Refund Policy and Seven-Month Results Guarantee

1. Our seven-month results promise

AI Mention Press provides a focused Campaign intended to generate a defined Google AI appearance for your business. If no Qualifying Result is generated and documented within seven months, you are eligible for a full refund of the Campaign fee provided you have implemented all applicable Audit Recommendations for your website and Google Business Profile and met the conditions described in this Policy.

For the standard Campaign, a full refund means the entire $299 USD campaign fee, with no deduction for the Audit, research, outreach, selected placements or sponsorships, administration, or payment processing.

Results can appear before seven months. If a Qualifying Result is documented earlier, the Campaign completes at that time and remaining outreach stops. You do not have to wait seven months for success to count, and the one-time fee does not become a monthly charge that is apportioned according to the completion date.

This is a defined-results guarantee. It is not an unconditional satisfaction guarantee, a promise of sales or revenue, or a promise that every AI platform will recommend you. Please read the definition of a result and the implementation requirement before purchasing.

This Policy is issued by aimentionpress llc, trading as AI Mention Press. Refund requests and questions can be sent to support@aimentionpress.com.

2. Which purchase is covered

The standard $299 Campaign covers one accepted business, one primary category, and one defined city or neighbourhood service area. The guarantee applies to that Campaign and its accepted scope, as recorded in the order confirmation.

A separate location requires a separate Campaign. Where several Campaigns are purchased, their scopes, dates, results, and eligibility are evaluated separately. A result for one location or business does not automatically satisfy a different paid Campaign.

Under our current payment practice, the service fee is charged without collecting or adding tax. The total price is disclosed before payment.

The availability form does not take payment. Submitting it is not a purchase, campaign acceptance, start date, or guarantee reservation. If payment has been taken for a Campaign we cannot accept, the payment will be returned under the cancellation provisions below.

3. What counts as a Qualifying Result

A Qualifying Result meets all of these conditions:

1. Your actual business appears by name inside a Google AI Overview or a Google AI-generated answer associated with Google Search.
2. The query is relevant to the real service covered by your Campaign.
3. The query has local intent and matches the accepted city or neighbourhood service area your business genuinely serves.
4. The query is non-branded: it does not obtain the appearance merely by asking about your business by name.
5. The appearance is documented during the Campaign using dated screenshots and a report that records the query, location, and named result.
6. The check uses a neutral, logged-out browser with an IP address and browser location matching the business's real service area.

The business mention may be linked or unlinked. It does not need to be the only business mentioned or the first business in the answer, provided the agreed named appearance is present and all other requirements are met.

Query wording can vary. Relevant examples include a service-near-me question, a recommended-provider search, a who-to-hire question, a legitimate urgent-service question, or a problem-led local search. These are examples of intent, not promised fixed keywords.

You do not approve a fixed keyword list as part of the standard offer, and we do not promise a particular number of baseline queries. That flexibility does not allow us to use an unrelated query, an invented location, a business-name prompt, or fabricated evidence to complete the Campaign.

Where the name is shared with another business, the documented context must reasonably identify your business. A bare ambiguous name that cannot be connected to the accepted service and area should not be treated as decisive evidence without further support.

4. What does not count as a Qualifying Result

The following do not independently complete the guarantee:

• A backlink, directory listing, citation, publisher mention, press item, or sponsorship placement without a qualifying Google AI answer.
• An appearance only in Google's source, reference, or citation list, without the business being named in the answer itself.
• A conventional organic result, advertisement, map listing, or Google Business Profile display.
• A result obtained only by searching for the business by name.
• A result for a service or area outside the actual accepted scope.
• A result for a different business with a similar name.
• An appearance on ChatGPT, Perplexity, Claude, a standalone Gemini conversation, or another experience outside the Google-only definition.
• An illustrative mockup, altered screenshot, staff-written answer, or a historical screenshot presented as a new Campaign outcome.

These distinctions matter because outreach and publication are activities we perform toward the result; they are not replacements for the outcome protected by the guarantee. We cannot decline an otherwise eligible refund solely because we delivered an Audit, spent time, or achieved independent publicity.

Existing qualifying Google AI visibility does not prevent acceptance. We continue authority-building work intended to support that visibility and pursue appearances for additional relevant queries, without promising permanent placement. A fresh appearance documented during the Campaign may satisfy the guarantee even for a query where your business already appeared, provided all Qualifying Result conditions are met. A different query is not required. That documented result completes the Campaign and ends remaining outreach. It does not establish that our work caused a change in pre-existing visibility. A historical screenshot alone does not establish a result delivered during the Campaign.

5. How the seven months are calculated

The Campaign Start Date is the date confirmed in writing after acceptance, payment, and necessary onboarding have been completed, including your confirmation of all provided business information and verification of your Google Business Profile. The inquiry date, first email, or payment date alone is not necessarily the start date.

The Campaign period is seven calendar months. The Campaign End Date is the corresponding calendar date seven months later. If the destination month has no corresponding numbered day, the last day of that month is used. The order confirmation records both dates and the time zone.

For example, a Campaign starting January 15 ends August 15 unless it completes earlier. A Campaign starting July 31 ends on the last day of the following February. These are calendar examples only and do not identify the dates of your Campaign.

The Audit is due within 14 days after the Campaign begins. The month-three progress review is not the refund decision point. A lack of result at that interim stage does not establish failure of the full seven-month promise.

At the end of seven months, we review results and implementation records. We cannot postpone your eligibility merely by delaying our final report. If you believe the period has ended, you may submit a claim even if our administrative final review has not yet been delivered.

A Qualifying Result first generated after the Campaign End Date does not retrospectively defeat an otherwise eligible claim. Administrative delay in processing the claim does not extend the period in which we can meet the original promise.

6. Early results and completion

When we document a Qualifying Result during the Campaign, we provide dated evidence and a report. The Campaign then completes, even if fewer than seven months have passed. Remaining outreach stops because the defined result has been achieved.

Early completion does not entitle you to a partial refund for unused months. You bought one fixed-fee Campaign with a defined finish condition, not seven separately purchased months of work.

A result may not reproduce every time you search. AI answers vary by date, location, device, session, and product changes. A properly documented qualifying appearance during the Campaign can satisfy the guarantee even if it later changes or disappears. The Campaign does not promise permanent placement, daily recurrence, a minimum number of impressions, or a specified duration in Google's answer.

You may ask us to review the evidence if you believe the original appearance did not qualify. Explain the concern, such as a branded query, source-only appearance, wrong area, or different business. A valid challenge concerns whether the actual criteria were met; your inability to reproduce a dynamic answer later does not by itself prove that the original evidence was invalid.

7. Mandatory Audit implementation

To remain eligible for a no-results refund, you must apply all applicable Audit Recommendations to your website and Google Business Profile. This condition is part of the guarantee and should be considered before you purchase.

The Audit identifies improvements for your business. AI Mention Press delivers the recommendations; you or your chosen provider implements them. We do not implement them for you and do not provide a paid implementation add-on under the standard Campaign.

Required website work may concern crawlability, indexability, mobile usability, accurate contact details, services and service-area pages, titles, descriptions, structured business information, or other applicable issues identified by the Audit. Required Google Business Profile work may concern accurate categories, services, hours, contact details, profile completeness, photos, or other applicable configuration and information issues.

The examples above do not require changes that your Audit does not recommend. Conversely, a recommendation does not become optional merely because it is not included in this illustrative list. The written report must identify the actual actions required for your business.

Completing only selected recommendations or only those marked high priority is insufficient if other applicable website or Google Business Profile recommendations remain incomplete. A priority order helps organize the work; it is not an exemption from the remaining requirements.

Recommendations directed solely at an independent publisher or another third-party property do not become additional refund conditions unless a lawful, clear pre-purchase agreement expressly makes them part of the guarantee. A publisher's refusal to cooperate is not the same as your failure to implement a website change you control.

8. Businesses without a website

A business may be accepted without an existing website. However, if the Audit recommends creating a website, you must create and launch that website to be eligible for the no-results refund. You must also implement the applicable recommendations for that website.

If creating a website is not recommended in your Audit, having a website is not a requirement for refund eligibility. We will not introduce an unwritten website-creation condition for such a Campaign at the refund stage.

AI Mention Press does not build the website as part of the $299 Campaign. You are responsible for arranging the work and paying any separate domain, hosting, design, development, or maintenance costs. The campaign-fee guarantee does not reimburse those external expenses.

Acceptance without a website therefore does not mean that a website can never become necessary under the Audit. Before purchase, we will disclose this possibility and the separate implementation responsibility. The Audit should describe the scope needed sufficiently clearly for you or your provider to act on it.

If the Audit requires a website and you decide not to create one, do not create it by the required completion date, or leave its applicable requirements incomplete, the no-results guarantee is not available unless we have expressly resolved the requirement in writing. This does not remove any separate statutory or non-delivery remedy you may have.

9. Completion timing, maintenance, and proof

All applicable website and Google Business Profile Audit Recommendations, including required website creation, must be completed within three calendar months after you receive the Audit to remain eligible for the no-results refund. The seven-month results period is separate from this implementation deadline. We record the Audit receipt date and implementation deadline in writing. The deadline is the corresponding date three calendar months after receipt, or the last day of that month if there is no corresponding numbered day. You must maintain implemented changes through the Campaign End Date; the final review assesses whether implementation was completed within the three-month deadline and maintained as required.

We encourage prompt implementation so that accurate information and website improvements can support the Campaign for as much of the period as possible. However, a recommendation to act promptly is not an undisclosed earlier eligibility cutoff.

Keep reasonable evidence of implementation. Depending on the action, this can include a live page URL, dated screenshots, a provider's completion notes, a record of a settings change, an accurate Google Business Profile update submission, or a brief implementation log. You do not have to give us account passwords or unrestricted administrator access to demonstrate ordinary completion.

We compare evidence with the relevant recommendation. We will not insist on an unavailable form of proof if equivalent reasonable evidence establishes the action. For example, a developer's documented change and a working public page may establish completion without a private account login.

Maintain implemented changes while the Campaign remains active. If a change is reversed, a website is taken offline, or the business information becomes inaccurate, tell us so we can assess the effect and corrective action. A temporary issue should be evaluated on the facts rather than treated as automatic permanent forfeiture.

A delayed administrative final review does not create an indefinite additional maintenance period. We assess compliance at the Campaign End Date and the relevant implementation history; we do not deny a claim for changes occurring only because our review was late.

10. Inapplicable, unclear, impossible, or changing recommendations

A recommendation is applicable when it addresses your actual business and can lawfully and reasonably be carried out within the relevant website or Google Business Profile workflow. It should identify a customer action, rather than demand a result controlled solely by another party.

For example, accurately updating an editable profile field is an action. Obtaining a guaranteed number of positive customer reviews, forcing Google to index a page by a certain day, or ensuring that an independent publisher responds is not entirely within your control. An Audit cannot require fabricated reviews, false locations, unsupported claims, or another unlawful or platform-prohibited action.

If you believe a recommendation is inapplicable, unclear, technically impossible, or conflicts with platform requirements, contact us promptly and explain why. We will assess the issue and document a clarification, an appropriate alternative, or an express waiver. A recommendation remains unresolved until that decision is recorded; do not assume that a private decision to ignore it will satisfy the guarantee.

Where a platform must approve an edit, retain evidence that you correctly completed the steps available to you. We assess whether the required action was performed and whether an agreed alternative is necessary. We do not automatically treat an uncontrollable platform decision as customer noncompliance.

We cannot add a materially new eligibility hurdle shortly before the end date and then deny the refund because you lacked a reasonable chance to comply. Any new required work must be documented and agreed with a realistic implementation opportunity; a revised end date requires your agreement. Corrections to an error in our Audit should not silently reduce your purchased rights.

11. Delays, pauses, and changes to the business

Publisher delays, low response rates, algorithm updates, new research, and the absence of an early result do not automatically extend the Campaign or restart the seven-month clock. These are relevant operating circumstances, but do not erase the promised review date.

If a pause or extension is proposed, we will explain its reason, revised dates, required actions, and effect on the guarantee in writing. You must agree to a change that materially affects the purchased commitment. You are not required to accept extra free work or an indefinite extension in place of an already eligible refund.

Tell us if the business closes, changes ownership, changes its primary service, moves out of the accepted area, replaces its website, or loses access to its verified Google Business Profile. We will assess whether the accepted scope can continue and record any agreed change. There is no automatic transfer of the guarantee to a different business, location, or buyer.

If we choose to end the accepted Campaign before a Qualifying Result, the cancellation rule below provides a full campaign-fee refund. We cannot avoid that result merely by leaving an inactive Campaign nominally open.

12. How to request a guarantee refund

Once the seven-month period ends without a Qualifying Result, email support@aimentionpress.com. A useful subject line is “Campaign refund request — [business name],” but an otherwise clear request does not fail because you use a different subject.

Please include the business name, email used for the order, order or invoice reference if available, accepted service area, Campaign Start Date, and a short statement that you are requesting a refund under the seven-month no-results guarantee. Include or identify the implementation evidence for the Audit Recommendations, especially any website creation requirement or recommendations resolved by written agreement.

We may ask for missing information reasonably needed to locate the order, verify authority, or assess a specific requirement. We will explain why it is needed. Do not send a full card number, bank login, Google password, website password, or identity document unless a lawful, proportionate need and suitable secure method have been established.

You do not need to prove that your business has never appeared in any Google answer anywhere. We maintain and review our campaign-check records. If we rely on a Qualifying Result to deny the claim, we must provide the supporting report and evidence for that result.

We encourage you to contact us promptly after the Campaign End Date, but there is no additional seven-day, fourteen-day, or thirty-day contractual deadline that automatically extinguishes the guarantee. Applicable legal limitation periods and recordkeeping rules still apply.

13. Review, decisions, and disputed claims

We first identify the order and relevant campaign dates, then check whether a valid Qualifying Result was documented within the period. If none was, we review whether all applicable website and Google Business Profile recommendations were implemented as required, including any approved alternatives or written waivers.

Our decision must be based on the agreed conditions and relevant evidence. “Approval” does not mean we can decline an eligible claim for any reason. Expenditure of time or money on the Campaign is not a deduction or independent reason for refusal.

If information is missing, we explain what is needed. If a recommendation appears incomplete, we identify the particular recommendation and relevant evidence, rather than simply say the Audit was not followed. If we rely on a result, we identify the query, date, location, and documented named appearance.

We review a complete refund request and, if eligible, initiate the refund within one week (seven calendar days) of receiving it. This is a single combined deadline for review and initiation, not one week for each step. If essential information is missing, we tell you promptly what is needed. If we discontinue a Campaign before a Qualifying Result, we initiate the full refund within seven calendar days of notifying you of that decision, without requiring a separate claim. Any shorter statutory deadline controls.

If you disagree with a decision, reply with the disputed point and any supporting evidence. We will reconsider the relevant facts and provide a written explanation. You retain any right to contact a payment provider, seek legal advice, complain to a regulator, or use a court or other forum available under applicable law.

14. Amount, method, and processing of refunds

An eligible standard guarantee refund returns 100% of the $299 USD Campaign fee. No amount is retained for the Audit, work completed, placement costs, sponsorships, administration, cancellation handling, or processor fees.

We normally return the payment to its original payment method through the original payment provider. If that route is unavailable, we will agree on a secure, lawful alternative and verify the recipient appropriately. We will not require you to accept store credit, a voucher, a replacement campaign, or additional services instead of money you are entitled to receive.

We initiate an eligible refund within the combined seven-calendar-day review and initiation period described above and provide the available confirmation or transaction reference. The time until funds appear in your account can depend on the payment processor, card network, bank, weekends, and holidays. We will assist with tracing a refund that does not arrive within the provider's stated timeframe.

The refund is issued in the original transaction currency. If your bank converted the payment into another currency, its conversion rates can differ between purchase and refund. We return the full amount collected for the eligible fee; we do not control an independent bank's exchange-rate difference or separate charge.

If a payment has already been returned through a chargeback, reversal, or earlier refund, we reconcile the amount to avoid duplicate reimbursement of the same payment. Exercising a lawful payment dispute does not by itself invalidate an otherwise eligible claim.

15. Costs outside the campaign-fee guarantee

The voluntary guarantee returns the fee paid to AI Mention Press for the covered Campaign. It does not reimburse independent expenses such as a website build, domain registration, hosting, a developer, your own staff time, advertising you choose to purchase, or another agency's charges.

This includes the cost of a website required by the Audit. If creation is recommended, you must complete it for refund eligibility, but the cost remains yours. If no result follows and the guarantee conditions are met, we refund our Campaign fee in full; the guarantee does not repay the separate website provider.

These boundaries do not limit damages or other remedies that mandatory law may independently provide. They describe what the voluntary full campaign-fee refund covers.

16. Early cancellation and discontinuation

You may request cancellation and a full early refund at any time after payment and before we deliver your Audit report, including while the Audit is being prepared. Send your request to support@aimentionpress.com. A request received before report delivery remains eligible even if we process it afterward. If we reject the order or cannot start the accepted Campaign and payment has already been taken, we return the payment as well.

Outreach begins after Audit delivery. Once the Audit report has been delivered, there is no voluntary early change-of-mind refund. You must wait until the seven-month period ends for a no-results guarantee claim, and must have completed all applicable website and Google Business Profile recommendations within three calendar months after receiving the Audit. This does not delay or remove a separate statutory, billing, or non-delivery remedy.

If you want to end the Campaign early, we will explain the effect on further work and the commercial guarantee before treating the request as an agreed early termination. We do not assume that merely raising a concern or asking about a refund means you have abandoned the Campaign.

If we choose to end a Campaign before a Qualifying Result, we return the full campaign fee. We do not require you to wait for the original Campaign End Date to receive that refund.

You do not have to wait seven months to raise duplicate billing, unauthorized payment, non-delivery, a misleading representation, or a statutory service complaint. Those issues are considered on their own basis.

17. Noncompliance and limits of the voluntary guarantee

A no-results guarantee claim may be declined if the evidence establishes a valid Qualifying Result within the Campaign period or establishes that applicable website or Google Business Profile recommendations were not implemented as required and were not resolved through an agreed alternative or waiver.

For example, if the Audit requires correction of inaccurate Google Business Profile details and a new website, correcting the profile alone does not satisfy the implementation condition. If the Audit does not recommend a website, the lack of one cannot be used as the website-based reason for declining the claim.

A material misrepresentation affecting the Campaign or false implementation evidence can also require investigation and may affect entitlement under the agreement and law. We must explain the actual issue and cannot label an ordinary disagreement or inability to reproduce an AI answer as fraud.

The guarantee does not promise greater sales, revenue, rankings, links, or permanent AI visibility beyond the agreed result. Dissatisfaction with those separate metrics does not create a no-results claim where the defined Qualifying Result was validly achieved.

An implementation condition that limits this voluntary guarantee does not eliminate remedies for our own breach or other non-excludable rights. No general Terms disclaimer overrides an approved full refund.

18. Mandatory cancellation and consumer remedies

This Policy supplements rights that applicable law provides. It does not replace them. A buyer's status as a business does not automatically exclude every consumer protection, and local rules must be considered for the actual transaction.

Where an EU or UK statutory withdrawal right applies to a service purchase, the relevant period is generally 14 days from the contract's conclusion, subject to the applicable requirements and exceptions. Starting work during that period requires the appropriate express request where the law requires it. A loss of withdrawal rights following full performance requires the legally necessary consent and acknowledgment; simply calling a service “custom” or “digital” is not enough.

Where a lawful proportionate charge for services supplied before withdrawal is allowed, it must meet the applicable conditions. That is distinct from an eligible seven-month guarantee refund, which returns the full covered fee without a work-cost deduction. We provide any required pre-contract information and cancellation mechanism for a transaction that carries these rights.

Where Australian Consumer Law applies, statutory service guarantees and remedies remain available, including where an eligible business purchase is protected. Other jurisdictions can provide their own remedies for non-delivery, service defects, or misleading claims. The Audit-completion requirement is not a condition for exercising a mandatory statutory remedy.

19. Examples of how the policy works

These examples explain how this Policy works; the actual Campaign facts and any mandatory rights remain controlling.

All applicable website and Google Business Profile recommendations are completed within the three-month implementation deadline, maintained as required, and no result is documented within seven months. Outcome under the no-results guarantee: Full covered campaign-fee refund is available.

A valid result is documented during month two. Outcome under the no-results guarantee: Campaign completes early; no refund for the remaining months.

Several publishers mention the business, but no qualifying Google AI answer is documented by the end date; recommendations were completed within the three-month deadline and maintained as required. Outcome under the no-results guarantee: Publisher coverage does not defeat eligibility; full refund is available.

The business appears only in a source list or only on ChatGPT. Outcome under the no-results guarantee: That appearance does not complete the Google-only guarantee.

The Audit recommends a website, but the customer does not create it. Outcome under the no-results guarantee: Implementation condition is not met unless the requirement is expressly resolved in writing.

The Audit does not recommend a website and the customer has none. Outcome under the no-results guarantee: No website requirement is added; remaining applicable requirements still apply.

An existing website is improved, but required Google Business Profile corrections are left incomplete. Outcome under the no-results guarantee: The all-recommendations condition is not met.

A required action is impossible and an alternative is agreed and completed. Outcome under the no-results guarantee: The agreed alternative is used to assess compliance.

A valid result first appears after the seven-month end date while the refund is being reviewed. Outcome under the no-results guarantee: It does not retrospectively defeat an otherwise eligible claim.

A result validly captured in month four disappears in month six. Outcome under the no-results guarantee: The documented result can still satisfy the one-result promise; the original evidence may be challenged if it did not qualify.

A customer raises a statutory non-delivery claim before month seven. Outcome under the no-results guarantee: The issue is reviewed separately; the customer need not wait for the no-results guarantee period.

20. Records, revisions, and contact

Keep your order confirmation, accepted policy version, Audit, implementation records, written applicability decisions, and result or progress reports. We use relevant records to assess the claim as described in the Privacy Policy and retain them only for lawful, documented purposes.

The version of the guarantee accepted for the order controls its material conditions. Later revisions apply prospectively unless a lawful, clearly documented agreement provides otherwise. We cannot add a website requirement that was not recommended, invent a shorter filing deadline after purchase, or replace the full refund with credit through a later website edit.

For a refund request, billing concern, disputed result, or implementation clarification, contact:

• Legal operator: aimentionpress llc
• Trading name: AI Mention Press
• Refund/support email: support@aimentionpress.com
• Registration: Wyoming, United States

Related policies: Terms of Service · Privacy Policy